SusTech Virtual Agents
Leverage the potential of Sustech
Virtual Agents
to proactively prepare your organization
for the future and stay ahead of the business reliability curve.
Give your customers several advantages
of better customer service, and streamline your operations for cost-effectiveness and
increased customer satisfaction.
for the future and stay ahead of the business reliability curve.
Give your customers several advantages
of better customer service, and streamline your operations for cost-effectiveness and
increased customer satisfaction.
With SusTech Virtual
Agents
SusTech Virtual Agents
enable businesses to engage with customers in a
conversational manner, providing personalised recommendations and solutions to your
clients.
By analyzing vast amounts of customer data and leveraging advanced machine learning techniques, our virtual agents can understand customer preferences, anticipate their needs, and offer tailored solutions.
By analyzing vast amounts of customer data and leveraging advanced machine learning techniques, our virtual agents can understand customer preferences, anticipate their needs, and offer tailored solutions.
- Set-up your chatbot
- Train with custom intents
- Capture leads details
- Follow through customer conversations
- Get overview of bot performance
- Give exccelent customer service
Solution For Every Sector
1
Retail
Chartbot that can
help customers find the right products and even recommend the most popular items in each
category.
2
Insurance
A chatbot to enable
policy purchase over whatsApp test. The convenient way that your clients are already
used to.
3
Education
Regularly update
student and push
them in their learning Journey, by sending reminders, tips, progress reports,
and learning materials on a regular basis.
4
Travel and
Hospitality
A chartbot that
enables your customers to order products online
capturing delivery details to be used if their order delivery.
5
Media &
Entertainment
A chatbot that
provides scalable customer support with a fast and supremely efficient customer
experiance.
6
Fintech
A multi client
handling chatbot that enables lead generation, customer detail capturing with a 24 hour
support..
Standard Features
Advanced
NLU
Use bots
that comprehend the mood and intent behind each user inquiry and
produce relevant responses to make your customer interactions sound real and
natural.
Intent
Discovery
Utilize
previous customer conversion, examine the intentions, and enhance your client
communications.
Conversation
& Campaign Bots
Leverage
on our library of pre-built smart skill conversations that follow a natural
conversational journey.
Intelligent
Analytics
Discover
actionable knowledge to enhance your ROI metrics and customer experience by
truly comprehending how your consumers interact with your virtual assistant.
Enterprise
Security
Customer
data security is our number 1 priority. Sustech complies with security standards
and privacy regulations, all of which are designed to handle confidential data
with top levels of security.
Integration
Eco-System
Unify all
data that impaclts your customer experience and empower teams across support,
sales, and advertising to deliver collaborative seamless great service.
Our Hosting Pricing
We also offer a wide range of
Hosting services From Cpanel, VSP,
Domain Registration and more custom hosting solutions.
This is a List of Cpanel Hosting:
Domain Registration and more custom hosting solutions.
This is a List of Cpanel Hosting:
Startup
Best
Hosting Services for Startups
M
249
/ Mon
Up to 3 Databases
Up to 1GB Disk Space
100,000 Inode Usage
Free SSL Certificate
Standard
Best Standard Price
M
774
/ Mon
Up to 5 Databases
Up to 2GB Disk Space
100,000 Inode Usage
Free SSL Certificate
Python Enabled
Premium
Best
Premium price for Enterprise
M
1,539
/ Mon
Unlimited Databases
Up to 5GB Disk Space
100,000 Inode Usage
Terminal Enabled
Free Hosting Support
Frequently Asked Questions
See below for the most frequently asked questions about SusTech and our products and services.
Most Common Questions
I have forgotten my password?
No
problem. If you have forgotten your password, simply click the "forgot my
password" link on the login page to receive an email to reset it.
Do I need a professional to use your products?
No.We offer a free 12 months support and employee training for all our
products.Also, we provide a
"How to use" online documentation for each product.
How do I upgrade my subscription?
It
is easy. Login to you sus-Dashboard and go to "Services->my subscriptions"
select
the subscription that you want to upgrade, click upgrade and choose you
desired plan. Submit the form and pay for the order with a payment method of
your choosy. You're done.
What if I want to cancel my subscription?
We
do hope you do not cancel, but if you decide to do, we would want to hear
about why you cancel. Your reason(s) will determine whether you get a refund
or not.
For more info on subscription cancellations please email us to
info@sustechls.tech
Products
What platforms are compatible with sus-products?
Our
products are compatible with but not limited to Android, iOS and Windows
devices.
Does Sus-Products integrate with 3rd party apps?
Yes,
but some products are specific to their type of API to integrate with,
that might require extra work to be completed by SusTech.
Do I need a professional to use your products?
We
provide free 12-month support and employee training for all products.
Additionally, each product comes with an online "How to use" documentation.
Is it possible for me to switch plans, upgrade or downgrade whenever I need to?
All
SusTech apps are modular, allowing you to customize your subscriptions by
selecting only the features you want.
Upgrades, downgrades, and cancellations can be easily managed through the
user-friendly sus-dashboard.
Login to your sus-dashboard and select "Subscriptions/Trials," then choose
your app and proceed.
Payments
Is your site secure? Can I order safely?
Yes
- Our website is secure and serves content securely over HTTPS with Strict
Transport Security enabled.
The small padlock on the left side of the URL indicates that this site is
secure.Many websites only secure their "shopping cart" and payment pages,
but on this site, all pages are secure against hacking and malware.
What forms of payment do you accept?
We
accept all major credit cards, including Visa, Mastercard, Discover, and
American Express, as well as mobile payments like Mpesa and Eco-cash.
If you would like to make a purchase using a different payment method,
please visit our office or contact your account manager. You can also email
us at billing@sustechls.tech.
Do I need to pay any setup fees?
Each
subscription to a sus app includes a one-time setup fee that covers 12
months of support and employee training.
SusTech offers optional in-office training for your team.
Are there any additional fees that I need to be aware of?
After paying the setup and subscription fees, you won't be charged for
anything, which includes 24/7 support.
Is it possible to make quarterly payments?
Yes.
With sus-apps, you can pay as you go or in advance for any number of months.
Hosting Services
What platforms are compatible?
First, a disclaimer – the entire process of writing a blog post often takes
more than a couple of hours, even if you can type eighty words as per minute
and your writing skills are sharp.
How many people can it support?
First, a disclaimer – the entire process of writing a blog post often takes
more than a couple of hours, even if you can type eighty words as per minute
and your writing skills are sharp.
How long is the warrianty?
First, a disclaimer – the entire process of writing a blog post often takes
more than a couple of hours, even if you can type eighty words as per minute
and your writing skills are sharp.
How fast is the installation?
First, a disclaimer – the entire process of writing a blog post often takes
more than a couple of hours, even if you can type eighty words as per minute
and your writing skills are sharp.
Free-Trial
How does the 14-day free trial work?
After submitting the form to request a trial, you will receive an email
shortly thereafter containing your new Login credentials.
Please use the link to your favorite app and the provided credentials to log
in. Free trials only give you the standard version features of your chosen
app for 14 days.The pro feature can only be tried for 14 days if you have
already subscribed to the app.
What happens after my free trial ends?
After your 14-day trial ends, your account will be suspended for 48 hours
before being automatically deleted, along with all data. To subscribe, log
in to your sus-dashboard,
go to "Services -> My Trials -> choose your active/inactive trial", and
click the subscribe button in the top-right corner of your screen. You'll
then be prompted to select a plan and enter your payment details.
Do I need a credit card to start a Sus-ERP trial?
You
can definitely try Sus-ERP and other sus-products for free for 14 days
without needing a credit card. Once your trial period is over,
you can decide if you want to subscribe for the product and select a payment
plan that works best for you.
Why are your apps trial only 14 days?
We
have allotted a generous 14-day period for you to explore and test our
product's functionalities. This will give you sufficient time to familiarize
yourself with all its features and capabilities.
Once you've gained a thorough understanding of what our product can do,
you can then decide which customized plan would best fit the needs and
requirements of your business.
About Sustech
Where can I find you?
Our
office is located beside the robots at Lekhalaneng Mofokeng Building in
Maseru, Lesotho.
How might I get in touch with you?
You
can visit our offices located at Lekhalaneng Mofokeng building, next to
traffic robots in Maseru, Lesotho.
For more information on our services, products, hosting plans, and more,
please email us at info@sustechls.tech.
Our social media channels are always active and you can also give us a call
at +26669149722.
What are your operating hours?
We
are available 24/7 to answer your queries with the help of our sub-agents.
Our physical office is open from 8:00 am to 4:00 pm Monday to Thursday, and
from 8:00 am to 2:00 pm on Fridays in South African time. Additionally,
we offer office calls even after hours and during weekends.
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Pulane
Hello there! Can we chat?
Would you need a Quotation?
Email us to info@sustechls.techHow About a Product Demo?
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